Mobile Recycling Tool

As a final prototyping project, I collaborated with a team to develop a mobile app that aims to make it more convenient for people to locate waste management locations while educating them on how to properly dispose of different materials.
Role:
UX Designer, Co-lead
Type:
Final class prototype for DSGN 100
Timeline:
June - Sept 2022
Team:
Sabrina Mao, Samuel Do,

Overview

Mission Statement

Our project’s goal was to develop a mobile application that educates users on how to dispose of materials such as plastic, paper, electronics, and hazards, while also navigating people to the appropriate waste management locations near them. We seek to diminish the learning curve for sustainable practices through incentive's that reduces individuals’ carbon footprints.

Our Goals

1.

Educational component

  • Provides compiled information on specific kinds of disposable materials
    Instructs users on sustainable practices at their disposal.
  • Instructs users on sustainable practices at their disposal.
2.

Convenience factor

  • Geographically displays the nearest points of interest for recycling
  • Showcases keywords at each location to highlight a location where the material can be recycled

User Research Summary

With our preliminary research, we had two goals in mind: taking a closer look at the existing site and other similar sites as well as understanding the audience and their pain points. Here is how we addressed each:

How do we support sustainable development?

As society continues to grow exponentially, the amount of waste we produce is likely to reach a limit, so it is crucial to establish a sustainable waste management model in every country. With the idea of improving individual responsibility in our global future, our team to focused on an accessible solution for people to gain more awareness about sustainable waste management practices, and to help them develop waste management habits. Waste management is everyone's business, and the accumulation of more power will make our environment better.

Ideation: Searching for a Solution

Questionnaire

After sending out our questionnaire and conducting our in-depth interviews, we concluded that the main issues revolving around poor waste management habits stem from a lack of education and convenience.

While many of our interviewees stated that they learned about waste management in school or from their families, no one was super confident in their understanding of when, what, and where to recycle.
Furthermore, many stated that sometimes they are too lazy to search up recycling locations or to use more eco-friendly materials. Therefore we want to address these two pain points by creating a mobile application that fulfills the needs and desires of people who wish to learn more about waste management that can teach them about what to dispose of, how to do so, and where they can go to properly throw it away.

Competitive Analysis

In summary, each competitor we analyzed on our matrix has strengths and weaknesses in terms of improving waste management. The ratings indicate how all the competitors excel at being convenient for users to utilize, with how most users are already conditioned to using waste management services or being knowledgeable on how to navigate through common tech apps like yelp and google maps. However, a key takeaway from our competitor analysis is how our competitors do not educate users in proper waste management, or even encourage new users to recycle by rewarding good behavior. The education and subsequent reward cycle helps attract new people, educate them, and reward both existing and new users of waste management to retain their good behavior.

Our solution would target this hole in the market and address the needs of the populace by encouraging recycling behavior with a reward system, and make waste management an immersive experience.

User Personas

By collecting the experiences of our survey respondents and researching the main user bases of other waste management resources, we developed user personas that would potentially reflect the user base that our application would target.

Design & Prototyping Journey

Initial Sketches

I actively took on the visual communication role and drafted the blueprint to our prototype and capturing the potential user flows and use cases.

Storyboards

To visualize and capture possible user journeys a mobile recycling tool would lead to, I sketched storyboards on procreate for our team to gauge a better understanding of problem-solving in context with our core feature solutions. Our conclusions and research informed by survey feedback and potential user needs led us to re-imagining how we can solve day-to-day situations. Having sketched out a potential prototype that afforded a wide variety of features, I also wanted to justify the question of ‘how might we use this’ and narrating different aspects as a way to iterate improvements to my designs.

“How might we make it more convenient for people to support ecological efforts by making it easier to recycle?”

“How might we help young adults be more aware of their waste management through their phone?”

Wireframes

Finalizing our brainstorming and ideation process, we began bringing the product to life through developing the wireframes. To better serve our core features, we ensured the user flow would be intuitive through the organized layout and the discoverable home page.

Visual Design

Visual design decisions were branded from a collective mood-board and envisioned tones in a compiled adjectives list. The overall style narrowed down to clean, cute, and earthy.
Colors warmer colors and rounded typeface to imitate friendliness
Rounded icons as well and button to imitate typography

Final Hi-fi prototype

Our final prototyped addressed making the search process more clearer in the categories screen, tracking recycling more prominently  indicating the amount recycled, and overall improving accessibility to information that aligns with user goals.

Splash + login/sign-up
On-boarding
Home + sidebar
Material Category search
Navigation bar + facility guide
Profile + personal stats
QR scanner

How We Met Our goals

1.
By creating a search process that is intuitive and flexible  search functions and categories, the application implements a faster and easier way to learn about recycling,
2.
Through developing a visually engaging brand and identity, the tool is able to clearly implement prominent and accessible incentives to engage in recycling habits.
3.
By having an intuitive map feature that corresponds to the category filters, users are able to conveniently find local resources and waste management sites.

What we learned

Social impact will require more than an app

Due to the learning curve that comes with sustainable waste management, it was important to understand the scope of individual impact that is capable within the larger social structures we live in.
Balance is key

Time is precious and collaborative work requires extensive time management and accountable deadlines. This also means optimizing efficient time for stages in the process.
Look at the broader picture

It is easy to get caught up in implementing small goals and tasks, but by always going back to the intention of the project you are able to create a much more meaningful tool.
Get constructive feedback

Receiving feedback to improving our prototype and understanding user goals was necessary for us to bridge gaps in convenience and learning.

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